Operational Excellence & Improvement | Red Scribble NZ
Red Scribble

Operational
Excellence.

A perfect strategy will fail in a toxic environment. We bridge the gap between high-level intent and ground-level execution.

01 // CULTURE

Cultural Turnaround

Toxic environments breed inefficiency. If your teams are working in silos, hoarding information, or competing internally, your Operating Model is broken. We treat culture as a hard operational input, not a soft HR concern.

+ Team Dynamics
+ Restoring Trust
+ Breaking Silos
02 // PROCESS

Optimisation

We identify bottlenecks and waste through high-level assessment. We streamline processes to remove redundancy while maintaining strict compliance controls. We focus on Effectiveness (doing the right thing) before Efficiency (doing the thing right).

Lean Workflows +
Cost Reduction +
Waste Removal +
03 // PEOPLE

Capability Building

Consultants should not live in your business forever. We train your leaders to view their operations through an improvement lens, ensuring that efficiency becomes “business as usual,” not a one-off project.

Business Improvement Framework

Target Operating Models (TOM): Our process optimisation strategy is rooted in defining a clear Target Operating Model. We map your current state against your strategic objectives to identify the specific friction points slowing down execution.

Change Management: Process maps do not execute themselves; people do. Our “Capability Building” pillar focuses on Change Management. We upskill leaders to own the improvement cycle.